Thursday 21 March 2024

Day 3 - Carers NZ - Changes to Disability Funding

Whaikaha – Ministry of Disabled People has announced changes to disability funding that affects many disabled people and family carers.

Carers NZ website 21/03/2024

Carers NZ is working with other not for profits, Whaikaha, and families to understand the changes and will share updates as more information becomes available.

We have been connecting family carers to media wanting to cover this important story, and also collecting feedback at our Facebook page and through our 0800 777 797 helpline, email hotline and survey.

We realise this is a stressful and confusing time for family carers, as the changes impact how respite and support funding can be used in the disability sector.

  • If you use Carer Support, Individualised Funding, Personal Budgets, or IF Respite to pay for relief care / a support worker, this continues unchanged.
  • You can still pay someone in the same household and/or a family member who is not the primary carer, using Carer Support.
  • If you have used funding to buy items and/or services such as devices, beauty or therapeutic treatments, support animals, entertainment and activity costs or wellbeing subscriptions, accommodation, food, or domestic or international travel, this spending is no longer possible.
  • If you have quotes for expenses which are no longer within the Purchasing Rules, and were preparing a claim for the 90 days before the policy change took effect on 18 March 2024, submit these claims and they will be honoured up until 29 March 2024. These expenses must be claimed by 12 April 2024.
  • If your funding comes via Health NZ (your DHB) flexible spending with Carer Support is not affected at this stage. We have asked whether the purchasing guidelines for disability will also apply in Health going forward and are waiting for an answer.

We encourage you to stay up to date with media interviews and articles about the changes. We will also update links about any new information about these changes as it becomes available.

Whaikaha is describing the changes as a ‘pause’ while it assesses flexibility policy and grapples with the realities of growing demand for disability support, within a budget that is not growing to meet this demand. Ourselves, the Carers Alliance, disabled people’s organisations, and many others are engaging with Whaikaha about the sudden policy change – we hope flexibility can return in ways that work for disabled people and families.

Meanwhile, please reach out if you have concerns – talk to your IF Host, your NASC service, and Whaikaha if you have questions relating to your supports. We are also here to help about general issues and to share information to help our community navigate this change.

Information from Whaikaha

Whaikaha has compiled questions and answers to help navigate the Purchasing Rules and Equipment Modification Services (EMS) changes introduced on 18 March 2024.

What changes are being made to Flexible Funding?

The Purchasing Rules apply to Individualised Funding, Enhanced Individualised Funding, Choice in Community Living, Personal Budgets and Carer Support. Changes to what this funding can be used for has specific emphasis on it being for the benefit of the disabled person. In addition, Whaikaha have introduced a prioritisation approach to the way they fund equipment and modification services.

Read the full update from Whaikaha here.

For further information

If you have any further questions, the first place to go is your Host or to your EGL team. They will know your specific situation and are there to advise and coach you. They can assist you to look at your plan and whether the support and funding you are choosing fits within this and the purchasing rules.

A full list of IF Hosts can be found here.

Contact Whaikaha

For any queries or questions: contact@whaikaha.govt.nz

To provide feedback or make a complaint, fill in their form here or email quality@whaikaha.govt.nz

Phone 0800 566 601 Monday, Tuesday, Thursday, Friday 8am – 5pm. Wednesday 9.30am – 5pm

Text 4206

New Zealand Relay Service

New Zealand Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition. All New Zealand Relay calls are strictly private so your information is safe and secure. Find the best Relay Service for you here.

In the media 

Stay informed day to day through disability networks and at our Facebook page.

Support Carers NZ by adding your voice

Carers NZ advocates on behalf of carers. We believe carers are burning out and in crisis and lack a clear place in government representation. We believe they deserve meaningful recognition, an equitable and adequately resourced respite system, investment in their physical and mental wellbeing, and financial security. In our view, choosing to care should not be a choice to live in poverty. Sign our Petition!

Add your signature

We are also running a survey to seek feedback on the funding changes. 

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